Frequently Asked Questions

Everything you need to know about shopping with darvaza.pk

What payment methods do you accept?

We currently accept Cash on Delivery (COD), JazzCash, EasyPaisa, and all major credit/debit cards for a seamless shopping experience.

How long does shipping take within Pakistan?

Orders are typically processed within 24 hours. Delivery usually takes 3-5 business days for major cities and 5-7 business days for remote areas.

What is your return policy?

We offer a 7-day hassle-free return policy. If you receive a damaged or incorrect product, please contact us within 7 days of delivery for an exchange or refund.

How can I track my order?

Once your order is dispatched, you will receive a tracking number via SMS and email. You can use this number on our logistics partner's website to monitor your shipment.

Are the products on darvaza.pk authentic?

Yes, we guarantee that all products sold on darvaza.pk are 100% authentic and sourced directly from authorized distributors or manufacturers.

Can I cancel my order?

You can cancel your order at any time before it is processed for shipping. Please contact our customer support team immediately if you wish to make changes.