Returns & Exchanges
At darvaza.pk, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, our flexible 7-day return policy allows you to exchange items or request a refund with ease.
Initiate Your Request
Contact our customer support team via email or WhatsApp within 7 days of delivery, providing your order number and a brief reason for the return.
Quality Inspection
Ensure the item is in its original condition, unworn, and with all tags attached to be eligible for a successful return process.
Package and Ship
Securely pack the item in its original packaging and ship it back to our warehouse using a trackable courier service of your choice.
Refund or Exchange Processing
Once we receive and inspect the returned item, we will process your refund or dispatch your exchange item within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing